Advanced Search                     Payment information: We accept any mayor credit card through PayPal. You do not need to have a PayPal account to purchase in our website, learn more in www.paypal.com. Once your payment is effective your goods will be shipped. Please contact us at infosalernojewelry.com for further information. top Shipping & Handling: Every order is hand-packed with love, we use bubble wrap to protect our beautiful handmade jewelry for our special customers. Since all of our products are handcrafted, you should allow a delivery time of 5 to 15 business days. Sorry, we cannot deliver to P.O. boxes or APO/FPO addresses. Shipping costs cover freight charges only. Shipping insurance is optional but we highly recommend you to protect your investment since we cannot be responsible for lost, damaged or stolen packages that were not insured. Please feel free to contact us at infosalernojewelry.com regarding combined shipment for multiple items. top Return policy: Our main goal is your satisfaction. You may return any item within 5 days of receipt if you are not completely satisfied. Returns are accepted for an exchange, credit or refund. Administrative fees may apply. Returns will be made only with prior approval from SALERNO JEWELLERS. Merchandise must be returned in its original condition, not worn or altered, and must be in its original packaging. Shipping and handling costs are not refundable. Please insure your shipment as we cannot be responsible for damaged or lost returns. Please DO NOT return any item without prior approval from SALERNO JEWELLERS. Always contact us before initiating any returning process as unauthorized returns will not be accepted. For further questions please feel free to contact us at infosalernojewelry.com top Custome orders: We will be happy to customize your jewelry. If you want a different stone, a chain or bracelet in a different length, a ring in a different size, or a piece in gold or other material, please contact us at infosalernojewelry.com top Privacy policy: We respect your privacy. All the personal information you provide to us will be treated as confidential and will not be shared with anyone outside the company. Our employees have limited access to client information databases and are aware of the importance to keep it confidential. The email you provide will only be used to contact you in regards to your order and send you information about new items, opportunities and events. If you have further questions please feel free to contact us at infosalernojewelry.com top Jewelry care: Since pure silver is a very soft metal it should be mixed with copper to be used for making jewelry. Sterling silver contains a 92.5% of pure silver plus a 7.5% of copper which adds hardness to the alloy. When copper gets in contact with gases on the air it has the tendency to tarnish (darkening). That is the reason why sterling silver jewelry may loose its shine after a period of time. For a periodical cleaning and light tarnish removing we recommend to use a gentle soft cloth. If the tarnish is deeper you may use a low abrasive metal cleaner. Do not leave your jewelry more time than necessary in this type of cleaning products because they may damage it. Store each piece of your jewelry in separated compartments or wrap them individually in some soft fabric bag, in a way that pieces are not in contact with each other, because one may scratch the others. top